STEPS Patient Services Coordinator
University of Kentucky
Lexington, KY
Full-time
Health Care Provider
Posted on April 11, 2024
Posting Details
Posting Details
Job Title
STEPS Patient Services Coordinator
Requisition Number
TE08154
Department Name
7A870: Division of Orthodontics
Work Location
Lexington, KY
Salary Range
$17/hr
Type of Position
Temporary
Position Time Status
Part-Time
Required Education
HS
Required Related Experience
Required License/Registration/Certification
Physical Requirements
Sitting at a computer for long periods of time
Shift
Day Shift 16-24 hours a week
Job Summary
Answer inbound calls, handle referrals, schedule appointments, return voicemails, update necessary schedule changes, import referrals into patient charts properly, helping facilitate treatment planning. Working WQs within Epic, and other duties as assigned.
Skills / Knowledge / Abilities
The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail, have data entry skills, work well within a team and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Candidates who have completed the UK College of Dentistry Patient Access Training Program highly preferred.
Deadline to Apply
04/24/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Details
Job Title
STEPS Patient Services Coordinator
Requisition Number
TE08154
Department Name
7A870: Division of Orthodontics
Work Location
Lexington, KY
Salary Range
$17/hr
Type of Position
Temporary
Position Time Status
Part-Time
Required Education
HS
Required Related Experience
Required License/Registration/Certification
Physical Requirements
Sitting at a computer for long periods of time
Shift
Day Shift 16-24 hours a week
Job Summary
Answer inbound calls, handle referrals, schedule appointments, return voicemails, update necessary schedule changes, import referrals into patient charts properly, helping facilitate treatment planning. Working WQs within Epic, and other duties as assigned.
Skills / Knowledge / Abilities
The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail, have data entry skills, work well within a team and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Candidates who have completed the UK College of Dentistry Patient Access Training Program highly preferred.
Deadline to Apply
04/24/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
- Resume
- Cover Letter
